Jambojet Kampala airline office Phone number, address and support hours 

Jambojet Kampala Office Contact Number & Address | Uganda
Verified June 2026
Official contact information

Jambojet
Kampala office

Phone number, address and support hours for Jambojet passengers in Kampala, Uganda — verified against Jambojet's official website and charter contact page.

Call +254 711 024 501 Daily, 24 hours (contact centre) Uganda
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About this number. Jambojet's official sales and ticketing office list covers only Kenyan cities (Nairobi, Mombasa, Kisumu, Eldoret, Malindi). No independent Kampala branch line is published by the airline, so the number above is Jambojet's central contact centre in Kenya, which also handles Uganda-related enquiries.

About the Kampala office

Jambojet is Kenya's low-cost airline and a wholly owned subsidiary of Kenya Airways. It operates domestic Kenyan routes and a small number of regional connections, including to Entebbe/Kampala. Passengers travelling on Jambojet flights from or to Uganda are handled through the airline's central Kenyan contact centre rather than a dedicated Kampala office, and through Jambojet's network of authorised travel agents in Uganda.

Services available

  • Flight booking and fare enquiries for Kenya–Uganda routes
  • Booking changes, rebooking and cancellations
  • Baggage allowance and excess baggage information
  • Group and charter flight enquiries

Routes connected to Kampala

Jambojet destinations most relevant to travelers contacting this office:

NairobiMombasaKisumuEldoretEntebbe/Kampala

Planning the rest of your trip

Once your flight is sorted, it's worth comparing fares across more than one source before you book — prices for the same Kampala route can shift from one search to the next. Search flights on Aviasales is a fast way to see fares from dozens of airlines side by side, including Jambojet, before you commit to a date or a carrier.

If Kampala is a stop you'll actually get to explore, it's also worth lining up a few things to do before you land. Browse tours and attractions on Tiqets for skip-the-line museum tickets, city tours, and day trips that can be booked ahead of arrival.

Frequently asked questions

Does Jambojet have a physical office in Kampala?
Jambojet's published list of sales and ticketing offices covers Kenyan cities only. Travellers in Kampala are served by the airline's Kenya-based contact centre and by authorised local travel agents.
What is the fastest way to reach Jambojet from Uganda?
Calling the contact centre number above or booking directly through jambojet.com are the most reliable options, since this is the same channel Jambojet lists for all passenger enquiries.