Etihad Airways
Muscat office
Phone number, address and support hours for Etihad Airways passengers in Muscat, Oman — verified against Etihad Airways' official help centre and customer service plan pages.
About this number. This is Etihad's verified UAE-based contact centre number, confirmed on Etihad's official help centre and customer service plan pages. Etihad's site does not list a separate direct line for its Muscat office; Omani enquiries are handled by this same global contact centre.
About the Muscat office
Etihad Airways is the national airline of the United Arab Emirates, flying from its Abu Dhabi hub to destinations across the Gulf, including Muscat. Passenger support for Oman-based travellers is provided through Etihad's central contact centre, along with Etihad ticketing counters at Muscat International Airport.
Services available
- Booking, fare and schedule enquiries for Abu Dhabi–Muscat flights
- Manage-booking support: rebooking, refunds, seat selection
- Etihad Guest loyalty programme assistance
- Special assistance, medical clearance and mobility requests
Routes connected to Muscat
Etihad Airways destinations most relevant to travelers contacting this office:
Planning the rest of your trip
Once your flight is sorted, it's worth comparing fares across more than one source before you book — prices for the same Muscat route can shift from one search to the next. Search flights on Aviasales is a fast way to see fares from dozens of airlines side by side, including Etihad Airways, before you commit to a date or a carrier.
If Muscat is a stop you'll actually get to explore, it's also worth lining up a few things to do before you land. Browse tours and attractions on Tiqets for skip-the-line museum tickets, city tours, and day trips that can be booked ahead of arrival.
Frequently asked questions
- Does Etihad have a separate Muscat office number?
- No independently listed Muscat number appears on Etihad's official contact pages; Oman-based enquiries go through the same UAE contact centre number used worldwide.
- Can I WhatsApp Etihad instead of calling?
- Yes — Etihad lists a dedicated WhatsApp assistant number on its help centre page in addition to the phone contact centre.
