Emirates Office in Paris: Address, Phone Number and Everything You Need Before You Go
Your complete guide to the Emirates office in Paris — verified address, contact number, airport desk details, and what you can actually resolve in person.
Charles de Gaulle Terminal 2C
Two Ways to Reach Emirates in Paris
Unlike some cities where the airline has a single walk-in office, Paris gives you two options depending on your situation: the city office on Boulevard Haussmann in the 8th arrondissement, and the airport desk at Charles de Gaulle Terminal 2C.
The city office at 69 Boulevard Haussmann sits on the fifth floor of a commercial building in one of Paris's busiest business districts. The nearest Metro stops are Havre-Caumartin and Saint-Lazare, both within a five-minute walk and served by multiple lines. If you are coming from outside the city centre, Saint-Lazare is the easier connection point given its size and the number of lines passing through it.
For anything at the airport, Emirates operates from Terminal 2C at Paris Charles de Gaulle. The airport desk runs daily from 8:30 AM to 9:30 PM, which covers most flight departures and arrivals. If your issue involves a same-day flight or you are already at CDG, this is the faster option by a significant margin.
Note: Some sources indicate the Boulevard Haussmann city office has had periods of limited availability. Before making the trip across Paris, it is worth calling +33 1 57 32 49 99 to confirm current opening hours and whether walk-in visits are being accepted.
What the Paris Office Can Help With
Both the city office and the airport desk handle a similar range of passenger requests, though complex cases are better suited to the city office where staff have more time and resources to work through the details.
Practical Tips Before You Go
Always bring your booking reference and a valid photo ID. Without both, office staff cannot pull up your reservation or make changes on your behalf. If your visit involves a name correction or ticket reissue, having your original ticket confirmation on your phone or printed out will speed things up considerably.
For refunds, Emirates typically processes requests within seven to ten business days. The timeline starts from when the case is formally logged at the office — not from your first phone call or email. If you submitted a refund request remotely and want to follow up in person, bring any reference numbers from previous correspondence.
Paris is busy year-round, but the office tends to see higher footfall during school holiday periods and the weeks surrounding major French public holidays. If your matter is not urgent, mid-morning on a Tuesday or Wednesday is generally the quietest time to visit.
Flying Into or Out of Charles de Gaulle
Emirates operates all its Paris flights through Terminal 2C at Charles de Gaulle Airport. If you are connecting through CDG or have a layover, the Emirates desk in the terminal handles most of the same requests as the city office during its operating hours. For passengers with special assistance needs, it is worth requesting these in advance through the Emirates website or by calling the Paris office directly, rather than relying on arranging them at the terminal on the day of travel.
Emirates Offices in Other Cities
If your travels take you beyond France and you need to locate an Emirates office in another country, or find contact details for a different airline entirely, AirlinesOffices.com maintains a regularly updated directory covering hundreds of airline offices worldwide — including verified addresses, direct phone numbers, and current opening hours.
Recommended Reads:
Emirates Office in London: Address, Phone Number & Everything You Need Before You Go
Emirates Office in Madrid: Address, Phone Number and Everything You Need Before You Go
Emirates Office in Rome: Address, Phone Number and Everything You Need Before You Go
Emirates Office in Amsterdam: Address, Phone Number and Everything You Need Before You Go
